Finally, tick the box next to 'Don't send read receipts for messages read on devices that use Exchange ActiveSync' > click Save at the top.In the left menu click the 'General' tab > In the middle menu, click 'Mobile devices' tab. In the top right corner, click the Gear icon > at the bottom of the right-side menu, click 'View all Outlook settings'.
On a PC or Mac, open your preferred web browser > go to Outlook on the Web (OWA). Its not supported in the Mac version (probably because its not a standard feature and is often ignored by all other e-mail clients.Instructions (for new Outlook on the web appearance):
How to turn off read receipts from mobile devices
The problem with the default setting for read receipts for Outlook on mobile is that there is no way for you to know if a read receipt was requested and sent. You may choose to allow and send read receipts, but many people tend to block them completely. For example, sending legal documents or commercially sensitive information. Having trouble Select Help > Contact Support. Select Options > Request Receipts > Request a Delivery Receipt. Request a delivery notification In Outlook, compose your message. Spammers will often use read receipts to confirm an email address is real and active.īut there are also legitimate purposes for requesting a read receipt. Select Options > Request Receipts > Request a Read Receipt. This confirms to the sender that you've received and opened the email. You'll occasionally receive an email asking for you to send a read receipt to the sender. The setting must be manually disabled and is switched-on regardless of how read receipts are handled on the desktop Outlook app.Ī Microsoft support representative confirmed the instructions for disabling read receipts (see instructions below) from mobile devices but offered no explanation why they are switched on by default. So if the recipient has control, what good does it do you to request a read receipt You are wasting your time trying to use read receipts. Read and Delivery receipts are very new in Outlook for Mac.
Outlook for Mac it’s also on the Options tab.
For best results, you will need to use the Single Line view to see the read request field. On the Outlook for Windows ribbon Options tab there’s a ‘Request a Read Receipt’ option. To see the Read Receipt indicator, you need to customize the view by adding the Receipt Requested field. And as already sated a couple of times in this thread, it is not under your control whether a recipient returns a read receipt or not. All current versions of Outlook include a Read Receipt field, including Outlook 2010, 2013, 2016/2019/365. This automatic setting appears to be the default for accounts on business-level Office 365 subscriptions. Read receipts are not supported in Mail, for good reason. Select Help > Contact Support.Outlook on mobile devices is quietly sending read receipts without making users aware. Select Options > Request Receipts > Request a Read Receipt. This feature isn't available for accounts, or for IMAP or POP accounts such as Gmail, Yahoo!, or iCloud. Select Tools > Accounts to check your account type. To use this feature, you need a Microsoft 365 work or school account, or an Exchange on-premises account. Supported applications include Outlook for Microsoft 365 and Outlook 2019 for Mac version 15.35 (170610) and later (select Outlook > About Outlook to check your version). Read receipts and delivery notifications are available in only some versions of Outlook for Mac, and only when using a Microsoft 365 work or school account, or an Exchange Server account managed by your organization. Outlook for Microsoft 365 for Mac Outlook 2021 for Mac Outlook 2019 for Mac Outlook 2016 for Mac More.